The world bank's approach to public sector ...

This publication has been prepared by the public sector & governance board (psgb) of the world bank with the intensive collaboration of the many bank staff working on...

E-procurement: towards transparency and efficiency ...

Expert group meeting report: e-procurement: towards tran sparency and efficiency in public service delivery vi foreword this is a concept paper prepared in response...

Governance and public service delivery - european ...

1for the purposes of this chapter, we define better governance as improvements in incentives for performance and institutional arrangements for holding service...


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